Privacy Policy

Introduction

The Menopause Clinic gathers and uses certain information about users in order to provide products and services and to enable functions on our website. We also collect information to better understand how visitors use the website and to present relevant, topical and timely information to them.

Data

We may collect the following information:

• Your name
• Website usage data
• Other information relevant to client enquiries
• Contact information, including your email address
• Demographic information, such as postcode, age, preferences and interests

How Data Is Used

Collecting this data helps us understand what you are looking for when you use our website. This enables us to deliver improved products and services.

Specifically, we may use data:

• For our own internal records
• To improve the products and services we provide
• To contact you in response to a specific treatment enquiry
• To customise the website for you
• To send you promotional emails about products, services, treatment offers and other things we think might be relevant to you (you must subscribe to our newsletter for this)

Cookies

What are cookies?

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser.These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

Manage cookie preferences

You can change your cookie preferences any time by clicking the Consent Preferences button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away. In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.

• Chrome: https://support.google.com/accounts/answer/32050
• Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
• Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US
• Microsoft Edge: Delete cookies in Microsoft Edge – Microsoft Support
• If you are using any other web browser, please visit your browser’s official support documents.

Controlling information about you

When you fill in a form or provide your details on our website, you will see one or more tick boxes allowing you to:

• Opt-in to receive marketing communications from us

If you have agreed that we can use your information for marketing purposes, you can change your mind easily by simply emailing us. Rest assured that we will never lease, distribute or sell your personal information to third parties.

Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.

Security

We will always hold your information securely. To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.

We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.

Links From Our Site

Our website may at times contain links to other websites. Please note that we have no control of websites outside of our own domain, although we do forbid websites to externally link to us without our permission first. If you share your information with a form on a website to which we link, we are not responsible for its protection and privacy.

Please remember to always be wary when submitting data to other websites. Ensure that you carefully read the site’s data protection and privacy policies in full before disclosing any information.